Contact support
Our support email will be listed here at launch. Until then, merchants using the app can reach us from Settings → Help inside the app.
What to include
- Your store's address (yourstore.myshopify.com).
- The feature and page you were using, for example "Bundles, mix and match box".
- What you expected, what happened instead, and a screenshot if you can.
Quick answers
- A section doesn't show on my store. Check the app embed is on (Settings → App embeds), then open the feature and click Add to theme. Save in the theme editor.
- The discount isn't applied. Discounts apply at checkout. Check the offer is switched on and the cart meets its rules.
- I hit a limit. Switch another offer off to free its slot, or compare plans on the pricing page.
Feature requests
Tell us what your store needs. On the Growth plan we build features on request, and on Pro your requests are built first.